We want you to look and feel fabulous in your new lingerie selection.
We are pleased to offer a 30 Day Return Policy we are happy to exchange, credit or refund item's which do not fit, unusable or faulty.
Due to the intimate nature of our business we regret that we are unable to accept exchanges or returns for the below listed items as part of our Hygiene Responsibility & the Australian Law unless the product is faulty.
You Need To
Contact us within 7 days after receiving your order and Receive Authorization (firstname.lastname@example.org)
Notify us ASAP of your return so we can hold an alternative item for you.Unauthorized returns will not be accepted & will be returned back to sender.
Posting Your Return
In the unlikely event that you do encounter a problem please accept our apologies, your replacement item will be shipped to you within 7 days, as long as your item is deemed faulty and has not been tampered with.
If your item is out of stock we will contact you with an expected delivery date or alternatively if you want to change your item we are happy to arrange this for you.
Items that are damaged as a result of fair wear and tear (e.g a fingernail pull, a thread or a clip breaks from rough usage or products opened & used cannot be replaced.
No refunds are given on sale / clearance items or items purchased during special promotions or discount offers. (please choose carefully)